Centrelink & Benefits Forms
117 formsBereavement Payment
Child Care Subsidy
Claim the Child Care Subsidy (CCS) to reduce out-of-pocket childcare costs. CCS is income-tested and covers approved...
Add a new child to an existing Child Care Subsidy claim when a sibling starts attending an approved childcare service.
Confirm your child's enrolment at an approved childcare service to activate CCS payments. The enrolment notice is sent...
Apply for the Additional Child Care Subsidy (ACCS) if you are experiencing temporary financial hardship that makes...
Childcare Subsidy
Apply for the ACCS Grandparent supplement if you are a grandparent receiving an income support payment and are the...
Apply for the ACCS Child Wellbeing supplement for children at risk of serious harm, abuse, or neglect. Applied for by...
Confirm your actual income for the financial year with Services Australia to reconcile your Child Care Subsidy and...
Concession Cards
A Centrelink Health Care Card gives concession-priced public transport (matched in every state — Concession...
A Pensioner Concession Card (PCC) is automatically issued with Age Pension, Disability Support Pension, Carer Payment...
Concession Cards & Supplements
Apply for a Pensioner Concession Card giving discounts on medicines, utility bills, transport and other services.
Apply for a Commonwealth Seniors Health Card if you are of pension age but do not receive the Age Pension, for cheaper...
Apply for a Health Care Card if you are on a low income, for cheaper medicines and other concessions.
Claim Telephone Allowance as a supplement if you receive certain Centrelink payments and have a telephone or internet...
Ensure you are receiving the Pension Supplement — an additional amount paid with Age Pension, DSP, and other pensions...
Receive Remote Area Allowance as a supplement if you live in a remote or isolated area of Australia.
Ensure you are receiving the Energy Supplement — paid with most Centrelink payments to help with energy costs.
Concessions
A quarterly payment (~$182.20 single / ~$273.40 couple combined per year, paid in 4 instalments 2025-26) to help with...
A government reverse-mortgage style loan against your home equity, available to eligible pensioners and self-funded...
A tax-free lump sum paid to people who deferred claiming Age Pension and continued working past pension age. Closed to...
A concession that lets Age Pension and (some) DSP recipients earn up to $300 per fortnight in employment income without...
A form for your landlord/agent to certify how much rent you pay — required when Centrelink cannot verify your rent...
A twice-yearly tax-free supplement (~$226 single / ~$378 couple combined per year, indexed) paid to JobSeeker / Youth...
Customer Reference Number
Disability & Carer
A $600 annual lump sum paid automatically to people receiving Carer Payment, Carer Allowance, Wife Pension (with Carer...
A one-off discretionary payment for parent carers of a child under 7 who has experienced a catastrophic event such as a...
A $1,000 annual lump sum paid automatically to families receiving Carer Allowance for a child under 16. Designed to...
Sickness Allowance closed to new claimants on 20 September 2020. People who were temporarily unable to work due to...
Disability & Carers
Claim income support if you have a permanent physical, intellectual or psychiatric condition affecting your capacity to...
Claim income support if you provide constant care to someone with a disability or severe medical condition.
Claim Mobility Allowance if you have a disability and cannot use public transport without substantial assistance.
Claim Carer Allowance — a $162.60-per-fortnight supplement (2025-26) if you give daily care at home to someone with a...
Disability Trusts and Estate Planning
Family & Parenting
Claim fortnightly or annual payments to help with the cost of raising children.
Claim a subsidy to reduce the cost of approved child care.
Claim Parenting Payment as a primary carer of a young child — for single parents (child under 14) or partnered parents...
Claim the Double Orphan Pension for a child whose parents are both deceased or in certain circumstances where neither...
Claim the Stillborn Baby Payment if your baby was stillborn after at least 20 weeks gestation or weighed at least 400...
Dad and Partner Pay no longer exists — it was combined into Parental Leave Pay from 1 July 2023 (claims closed 30 June...
Claim government-funded Parental Leave Pay for the carer of a newborn or newly adopted child. For a child born or...
A combined lump sum + 13-week top-up paid on top of Family Tax Benefit Part A for newborn or recently adopted children....
FTB Part A is paid per child to help with the cost of raising children. Different from FTB Part B (which targets...
FTB Part B targets single-parent families and couples with one main income earner. Income test applies to the primary...
After the financial year ends, Centrelink reconciles your FTB Part A and Part B payments against your actual taxable...
Single Income Family Supplement closed to new claimants on 1 July 2017. Paid to single-earner families with one income...
Parenting Payment Single is the principal income support payment for single parents with a dependent child under 14....
Parenting Payment Partnered is for principal-carer parents in a couple with a dependent child under 6. Paid at the...
Foster carer allowances are paid by STATE child protection departments (not Centrelink) for children in formal...
Health & Medicare
A Health Care Card issued to children formally placed in foster, kinship or relative care. Provides cheap PBS...
A small fortnightly supplement (~$6.80 single / ~$11.20 couple combined, 2025-26) added to most income support payments...
Most Australians are auto-included on the AIR through Medicare — your immunisation record is built up over your...
Income Support
Claim income support while looking for work, including if you are sick or have a disability.
Claim the Age Pension when you reach pension age (currently 67).
One-off payment if you have experienced an extreme circumstance such as leaving a violent relationship, being released...
Claim income support if you are aged 16–24 and studying, training, or looking for work.
Request an advance payment of your Centrelink benefit if you have an urgent expense and cannot wait for your next...
Claim income support if you are in financial hardship but do not qualify for other Centrelink payments — for example,...
Claim Rent Assistance as a supplement to your Centrelink payment if you are renting and paying above the minimum...
Claim a lump sum bereavement payment after the death of a partner, child or person in your care who was receiving...
Claim ABSTUDY financial assistance if you are Aboriginal or Torres Strait Islander and studying or in an Australian...
Claim Austudy if you are 25 or over and studying full-time or in an Australian Apprenticeship.
Income Support Claim Documentation
JobSeeker & Youth
Workforce Australia is the federal employment services system that replaced jobactive on 4 July 2022. Most JobSeeker /...
Disability Employment Services is the specialist employment service for people with disability, injury or health...
ParentsNext was a compulsory pre-employment program for Parenting Payment Single recipients with children aged under 6....
A small fortnightly supplement (~$20.80, 2025-26) paid to JobSeeker / Youth Allowance recipients participating in Work...
A grant of up to $9,000 (2025-26) to help eligible JobSeeker / Youth Allowance recipients relocate to take up an...
A concession for Youth Allowance (student/apprentice) and Austudy recipients that lets unused income test "free area"...
Reporting & Admin
A myGov account is the gateway to all Centrelink, Medicare, ATO, Veterans' Affairs and other federal services online....
After creating a myGov account, link Centrelink so you can claim payments, report income, update details and view...
The Express Plus Centrelink app lets you do most online Centrelink activities from your phone — report income, view...
A Customer Reference Number is your unique 9-digit Centrelink ID (e.g. 123 456 789A). You need it to claim any payment...
You must tell Centrelink within 14 days of ANY change to your circumstances — income, address, relationship,...
Update the bank account where Centrelink deposits your payments. Done entirely online via myGov — no paper form needed.
Update your residential and postal address with Centrelink. You must do this within 14 days of moving — change of...
Tell Centrelink when you start living with a partner (married or de facto) OR separate from one. Relationship status...
Update your assets (real estate, vehicles, investments, super) and non-employment income (rent, dividends, interest,...
Australia has international social security agreements with 31+ countries (UK, NZ, USA, Canada, Germany, etc.). These...
AWLR is the period you lived in Australia between age 16 and Age Pension age. It determines how much Age Pension you...
Different Centrelink payments have different rules about whether they continue while you are overseas. Some stop the...
A voluntary arrangement where 50% of your Centrelink payment is quarantined onto a SmartCard / BasicsCard for essential...
Reporting & Obligations
Reporting & Updates
Appoint someone to deal with Centrelink on your behalf, or to receive your payments if you cannot manage them yourself.
Update your Centrelink income estimate to include reportable fringe benefits shown on your payment summary, to avoid a...
Meet your fortnightly Centrelink reporting obligation to declare income and confirm you are still eligible.
Update your address with Centrelink after moving to ensure your payments and correspondence are not disrupted.
Request a free interpreter when contacting or visiting Services Australia.
Reviews & Appeals
Apply to have a Centrelink debt waived (reduced or cancelled) on grounds of administrative error, recovery being...
A waiting period applied when you receive a redundancy payment, leave payout or termination payment before claiming...
A waiting period (1-13 weeks) applied to JobSeeker, Youth Allowance and Austudy claims where you have liquid assets...
When you receive a personal injury compensation payment (workers comp lump sum, motor vehicle injury settlement, public...
Lodge a complaint about Centrelink service delivery — wrong information given, rude staff, processing delays, system...
Reviews & Debts
Request a review of a Centrelink decision you disagree with. Free internal review before going to the Administrative...
Set up a manageable repayment plan if you have been overpaid by Centrelink and cannot repay it all at once.
Appeal a Centrelink decision to the Administrative Review Tribunal after an internal Authorised Review Officer review.
Appeal a Centrelink decision you disagree with — including payment reductions, cancellations, debt notices, and...
Separation Notification
State Concession Cards
Free Queensland government card providing public transport concessions and discounts at over 6,200 businesses for...
Free Victorian government card providing transport concessions, business discounts, and access to government services...
Free Western Australian government card providing transport, retail, and government service concessions for WA...
Allows eligible South Australians aged 60 or over who work fewer than 20 hours per week to apply for the SA Seniors...
Student & Apprentice Payments
Student Payments
A once-yearly payment of up to $5,707 for eligible full-time students receiving Youth Allowance or ABSTUDY who relocate...
Claim the Tertiary Access Payment (TAP) — a one-off payment to help eligible school-leavers from outer regional, rural,...
Claim the Pensioner Education Supplement — a fortnightly payment to help with study costs for people receiving certain...