Banking & Finance Forms

Dispute incorrect or outdated information on your credit report.

Complain about a payday lender who gave you a loan you could not afford, charged excessive fees, or failed to properly...

Dispute charges, fees, or unfair practices from Buy Now Pay Later providers like Afterpay, Zip, Humm, Klarna, or Laybuy.

Dispute incorrect information on your credit report — incorrect defaults, debts that are not yours, or listings that...

Dispute unfair finance arranged through a car dealership — inflated interest rates, undisclosed commissions, add-on...

Understand your rights if a finance company is threatening to repossess your car, and what you can do to prevent it.

Request a refund of bank fees that were charged in error, without disclosure, or that you believe are unfair.

Challenge your bank closing your account without proper notice or reason, or dispute being denied a bank account.

Recover funds from an international transfer that failed, was delayed, or was sent to the wrong account.

Dispute a failed, delayed, or incorrect transfer through Wise (formerly TransferWise).

Dispute an unauthorised transaction, failed transfer, or account issue with Revolut.

Resolve a frozen or suspended cryptocurrency exchange account and recover access to your funds.

Pull your three credit files immediately. You need to see every loan and credit card in your name (your spouse may have...

To act as a mortgage broker in Australia you need either an Australian Credit Licence (ACL) issued by ASIC, or you must...

Finance brokers arrange commercial loans, equipment finance, asset finance, and business lending — distinct from...

Enrol and register with AUSTRAC if you provide designated services as a remittance service provider, digital currency...

Mandatory registration under AML/CTF Act 2006 for bullion dealers. Subject to AUSTRAC compliance and reporting...

Lodge a compulsory third-party injury compensation claim with the at-fault vehicle's NSW CTP insurer after a motor...

Lodge a Queensland compulsory third-party injury compensation claim using the MAIC-prescribed Notice of Accident Claim...

Lodge a motor vehicle injury compensation claim directly with the Insurance Commission of Western Australia (ICWA)...

NSW vehicle owners must purchase a Compulsory Third Party (CTP) greenslip from a licensed insurer before registering or...

Make a complaint about a financial firm — bank, insurer, super fund, or financial planner. Free service.

Dispute a rejected or underpaid insurance claim — home, car, health, life, or travel insurance.

Dispute a rejected private health insurance claim, waiting period dispute, or fund membership issue.

Dispute a rejected or underpaid travel insurance claim for cancellation, medical expenses, lost luggage or travel...

Membership of the Australian Financial Complaints Authority (AFCA), the external dispute resolution scheme, is a...

Individuals and businesses who cannot pay an ATO tax or BAS debt in full can apply online for a payment arrangement —...

Apply to voluntarily become bankrupt if you cannot pay your debts.

Propose a Part IX Debt Agreement as an alternative to bankruptcy if you cannot pay your unsecured debts.

Access free, independent financial counselling if you are in financial difficulty.

Report a debt collector who is harassing you, contacting you at unreasonable hours, contacting your family or employer,...

Formally request a hardship variation from your lender if you are struggling to make repayments due to illness, job...

Voluntarily apply to be declared bankrupt when you cannot pay your debts as they fall due. Bankruptcy normally lasts 3...

A complete written disclosure of your financial position lodged with AFSA when you become bankrupt. Required whether...

A legally binding agreement to pay creditors a fixed amount (often less than 100c in the dollar) over an agreed term —...

A flexible, formal agreement under Part X of the Bankruptcy Act used when your debts, income or assets exceed the Part...

A formal demand issued by AFSA, on a creditor's application, requiring a debtor to pay a final court judgment debt...

Confirmation that you have been automatically discharged from bankruptcy after the standard 3-year-and-1-day period....

When you become bankrupt, a trustee is appointed to control your divisible assets, investigate your affairs, and pay...

Search the National Personal Insolvency Index (NPII) to confirm whether a person is, or has ever been, bankrupt or...

A debtor's petition is the form an individual files to declare voluntary bankruptcy under the Bankruptcy Act 1966. You...

A creditor owed at least $10,000 (2026 threshold) by an individual can apply to bankrupt them after a Bankruptcy Notice...

Dispute a transaction on your bank account or card that you did not authorise — including fraud, card skimming, and...

Request a chargeback from your bank when goods or services were not received, were not as described, or a merchant...

Attempt to recover money sent to the wrong bank account by mistake — time is critical.

Complain about an Australian cryptocurrency exchange — account frozen, withdrawal refused, funds missing, or unfair...

Report a cryptocurrency scam and attempt to recover funds — including fake investment platforms, rug pulls, romance...

Attempt to recover money lost to a bank transfer scam — including romance scams, investment scams, impersonation scams,...

Recover from financial identity theft — someone has used your identity to open accounts, take out loans, or make...

Report a fake investment scheme or financial fraud — including fake managed funds, Ponzi schemes, unlicensed financial...

Search for and claim unclaimed money held by ASIC — from dormant bank accounts, matured-but-unclaimed life insurance,...

Every SMSF must lodge this combined income tax return, regulatory return, and member contribution statement with the...

Search for lost or unclaimed superannuation held by the ATO or funds you may have forgotten about.

Apply to access your superannuation early on grounds of severe financial hardship or compassionate grounds.

Find and consolidate lost or unclaimed superannuation — billions of dollars sit in lost super accounts across Australia.

Apply to access your superannuation early due to severe financial hardship — available if you have been receiving...

Apply to access superannuation early on compassionate grounds — medical treatment, disability modifications, terminal...

Complain about your superannuation fund — poor investment returns disclosure, insurance claim refused, administration...

Complain about a financial adviser who gave inappropriate advice, charged excessive fees, churned your investments, or...

Dispute an unauthorised trade, platform error, or misconduct by a stockbroker or share trading platform.

When someone dies their super fund pays out a "death benefit" (the account balance plus any insurance attached). This...

Apply to the ATO to release voluntary super contributions (plus associated earnings) to help buy or build your first...

ASIC registration required to audit Self-Managed Superannuation Funds. Applicants must meet all registration...