Banking & Finance Forms

Dispute a transaction on your bank account or card that you did not authorise — including fraud, card skimming, and...

Request a chargeback from your bank when goods or services were not received, were not as described, or a merchant...

Request a refund of bank fees that were charged in error, without disclosure, or that you believe are unfair.

Challenge your bank closing your account without proper notice or reason, or dispute being denied a bank account.

Complain about an Australian cryptocurrency exchange — account frozen, withdrawal refused, funds missing, or unfair...

Report a cryptocurrency scam and attempt to recover funds — including fake investment platforms, rug pulls, romance...

Dispute an ATO assessment or penalty relating to cryptocurrency — including capital gains tax on crypto trades, DeFi...

Resolve a frozen or suspended cryptocurrency exchange account and recover access to your funds.

Complain about a financial adviser who gave inappropriate advice, charged excessive fees, churned your investments, or...

Dispute an unauthorised trade, platform error, or misconduct by a stockbroker or share trading platform.

Recover funds from an international transfer that failed, was delayed, or was sent to the wrong account.

Dispute a failed, delayed, or incorrect transfer through Wise (formerly TransferWise).

Dispute an unauthorised transaction, failed transfer, or account issue with Revolut.

Attempt to recover money sent to the wrong bank account by mistake — time is critical.

Attempt to recover money lost to a bank transfer scam — including romance scams, investment scams, impersonation scams,...

Recover from financial identity theft — someone has used your identity to open accounts, take out loans, or make...

Report a fake investment scheme or financial fraud — including fake managed funds, Ponzi schemes, unlicensed financial...

Find and consolidate lost or unclaimed superannuation — billions of dollars sit in lost super accounts across Australia.

Apply to access your superannuation early due to severe financial hardship — available if you have been receiving...

Apply to access superannuation early on compassionate grounds — medical treatment, disability modifications, terminal...

Complain about your superannuation fund — poor investment returns disclosure, insurance claim refused, administration...