Rental Bond Lodgement Form

Issuing authority

Residential Tenancies Bond Authority VIC (RTBA) / NSW Fair Trading (Rental Bonds Online) / Residential Tenancies Authority QLD / Consumer and Business Services SA (Residential Bonds Online) / Consumer Protection WA (BondsOnline)

Official source

How to apply

1. Landlord or property manager collects the rental bond from the tenant at the start of the tenancy.
2. Within the statutory lodgement period (QLD: 10 days; NSW: no set period but promptly; VIC: 14 days; WA: 14 days; SA: 2 weeks) the landlord initiates a bond lodgement through the relevant state online portal or paper form.
3. Landlord or property manager logs into the state portal (QLD: RTA Web Services; NSW: Rental Bonds Online; VIC: rentalbonds.vic.gov.au; WA: BondsOnline; SA: Residential Bonds Online at portal.cbs.sa.gov.au) and enters tenancy details, bond amount, and tenant contact details.
4. Tenant receives an email notification to review and confirm the lodgement details (VIC, NSW) or the RTA/authority acknowledges lodgement directly (QLD).
5. Bond payment is submitted to the authority via credit/debit card, BPAY, cheque (where permitted), or direct debit.
6. The bond authority issues an acknowledgement or receipt with a bond reference number to all parties.
7. Landlord provides tenant with a copy of the lodgement receipt; both parties retain the bond number for future bond refund claims.

Related topics

Related forms

• VCAT Tenancy Dispute Application
• NCAT Tenancy Dispute Application
• QCAT Tenancy Dispute ApplicationForm 2
• RTA Dispute Resolution RequestForm 16
• Bond Refund Claim