Ministerial Intervention Request — Sections 351 / 417 Migration Act
After exhausting all merits review avenues, visa applicants or holders can write to the Minister for Immigration requesting the exercise of non-compellable ministerial intervention powers under sections 351 or 417 of the Migration Act to substitute a more favourable decision in the public interest.
Issuing authority
Department of Home Affairs (Minister for Immigration)
Official source
immi.homeaffairs.gov.auCost
Free (no government fee; legal representation costs apply separately)
Deadline
No statutory deadline — however requests should be lodged promptly after exhausting ART review; the Minister's Instructions set out current criteria (updated September 2025)
How to apply
- Confirm eligibility — a ministerial intervention request under s351/s417 is available only after a decision by the Administrative Review Tribunal (ART) or its predecessor, and only where all other merits review pathways have been exhausted (s351 applies to non-protection visa cases; s417 applies to protection visa cases including refugee claims)
- Understand the non-compellable nature of the power — the Minister has no obligation to consider or act on any request, and cannot be compelled to do so by any court or tribunal; success rates are very low and reserved for genuinely exceptional cases
- Prepare a written request addressed to the Minister for Immigration — the request may be made by the applicant directly or by their authorised representative (migration agent or lawyer)
- Structure the request around the criteria in the Minister's Instructions (updated September 2025 under Minister Tony Burke) — departmental officers now assess requests strictly against defined criteria only; 'unique and exceptional circumstances' submissions alone are no longer sufficient without meeting specified criteria
- Include all supporting evidence relevant to the humanitarian or public interest grounds — e.g., length of residence in Australia, family ties, health conditions, country conditions for protection cases, community contributions, hardship to Australian citizen family members
- Send the written request to the Department of Home Affairs Immigration Status Resolution Service — contact details and postal address available at immi.homeaffairs.gov.au/what-we-do/status-resolution-service/ministerial-intervention
- Await acknowledgement and assessment by departmental officers — there is no set processing time and no guarantee of a decision; the Minister acts entirely at discretion
- If the Minister decides to consider the case and exercises the power, they may grant a visa or substitute a more favourable decision; if the Minister declines, no further merits review is available and judicial review in the Federal Court on jurisdictional error grounds is the only remaining avenue
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